Return Policy
Scope (Geo and Topic)
This Return Policy applies to orders placed through slryxelldhex.ddd. We are based in Sweden and serve customers primarily in the EU/EEA. Products covered are dietary supplements (food supplements) sold by Slryxelldhex.
1. Right of Withdrawal
Under EU Consumer Rights Directive, you have the right to withdraw from a distance contract within 14 days of receiving the product, without giving a reason.
2. How to Return
Contact us within the withdrawal period at info@slryxelldhex.world or support@slryxelldhex.world. Return the product unused, in original packaging, to: Slryxelldhex, Sankt Eriksgatan 113A, 113 43 Stockholm, Sweden. You bear the cost of return shipping unless the product is faulty.
3. Refund
We will refund the purchase price within 14 days of receiving the returned product. Refunds are made via the original payment method. We may withhold refund until we receive the product or proof of return.
4. Exceptions
Products that have been opened, used, or are not in resaleable condition may not be eligible for a full refund. Perishable or sealed products opened after delivery may be excluded from the right of withdrawal where permitted by law.
5. Faulty Products
If you receive a defective product, contact us immediately. We will arrange replacement or refund in accordance with applicable consumer law.
6. Contact
Slryxelldhex, Sankt Eriksgatan 113A, 113 43 Stockholm, Sweden. support@slryxelldhex.world, help@slryxelldhex.world.
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